Is there a warranty on products other than cabinetry?

Yes, most products come with some sort of warranty.  For example, Ceasarstone quartz comes with a lifetime warranty against defects, and Rev-A-Shelf products come with a 30 day warranty against defects.  We’d be happy to provide you with the warranty document for any product you purchase.

Can I return products other than cabinetry?

Generally, we have purchased these as needed and cannot accept returns.  If something is defective we will certainly do whatever is possible to remedy that.

What is the warranty on your cabinetry?

Mamas cabinetry products (Classic Wood Cabinetry and Modern Flat Doors) are covered by a 2 year warranty.  It covers any defective materials or materials that did not hold up to reasonable wear.  Under warranty the material will be replaced, but the customer is responsible for exchanging the defective pieces at the warehouse and replacing them at the jobsite.  Our installers can do the work for a labour fee.

St Martin Cabinetry is covered by a 10 year limited warranty.  The full document can be provided to you by any salesperson.

How do I return or exchange cabinetry?

Please bring your invoice, packing slip, or order number with you to the warehouse at the back of the building.  Somebody there will help you process the return or exchange.

Any returns must be approved by the warehouse supervisor, and then someone will fill out a return slip that you must bring to the salesperson who sold you the cabinets to have the purchase price filled in, and then the return slip can be given to accounting for any applicable refund.

What is your return policy on cabinets?

Mamas Kitchen Cabinets cabinetry products can be returned within 30 days to the warehouse under the following policy:

Unopened flat-packs: 95% refund Opened flat packs with quality issues (company at fault): 100% refund Opened flat packs without quality issues: 90% refund Assembled cabinets, undamaged, no drilled holes: 70% refund Installed cabinets, undamaged, no drilled holes in doors: 30% refund Special ordered items: Non-refundable