My door/drawer soft closing mechanism isn’t working.
Framed Doors: Make sure you have a “soft close part” attached to one hinge on each door.
You can order our cabinets unassembled, however you will be asked to sign a release. We assemble our cabinets on-site for your convenience and also as a quality-control measure. If you choose to take home your cabinets before they’ve been assembled, we have not had the opportunity to check the product since it was packaged at the factory. Therefore we recommend you take the time to check the packaging when you pick up the cabinets. They are still covered under our warranty, should anything turn out to be defective even once you get it home.