My door/drawer soft closing mechanism isn’t working.

Framed Doors: Make sure you have a “soft close part” attached to one hinge on each door.  If it’s not slowing the door effectively, twist the back circle to adjust the tension and try again.  You can remove it by pinching the back.

Frameless Doors: These doors can still make a small noise if they do not have “bumpers” or little round rubber bubbles at the bottom corner of the door.  If these are missing you can stop by to pick some up.  If this is not the issue and the door is larger you may need to replace one hinge.

Drawers: Remove the drawer from the slide by holding both sides and pinching the mechanisms at the bottom.

What tools do I need to assemble the cabinets?

Included in the packaging is a small white box with the necessary hardware. All of the screws and cam locks are Philips head, and the sink base hardware is flat-head.  A screwdriver is enough; power tools may break the hardware.

If there are any drawers, you’ll need a mallet to assemble the dovetail joints.  Some sandpaper will take care of any imperfections once they’re interlocked.

You should have a professional mount the cabinets for you. The hardware for this is not included.

Can I order my cabinets in flat-packs aka RTA?

You can order our cabinets unassembled, however you will be asked to sign a release.  We assemble our cabinets on-site for your convenience and also as a quality-control measure.  If you choose to take home your cabinets before they’ve been assembled, we have not had the opportunity to check the product since it was packaged at the factory.  Therefore we recommend you take the time to check the packaging when you pick up the cabinets.  They are still covered under our warranty, should anything turn out to be defective even once you get it home.